We continue to emphasize paperless processes throughout our business. For that reason, going forward we will no longer provide the automatic, annual mailing of printed statistical reports for non-regulated drug testing clients.
- Statistical reports will continue to be mailed to customers who perform federally mandated drug testing – as required by federal guidelines
- Only non-regulated clients will stop receiving automatic, printed statistical reports via mail – guidelines for this sector do not require statistical reports
- Statistical reports are not reflective of final drug test results – they present raw laboratory data, not MRO-reviewed final determinations.
If you have questions or concerns about this change, please reach out to your account manager or to our National Customer Support Center.