Category: We’re There
Celebrate Customer Service Week with us
We are committed to being there for our customers through a multi-tiered approach to customer service through online information, online forms, interactive voice response, and live customer service representatives.
I’m There: Danielle Coyle
Danielle helps the laboratory in Norristown, PA prioritize specimens and processes. She is invested in making a difference in the world.
I’m There: Kerry Harlow
Kerry admires the hardworking people in all of our laboratories and how they work in unison to make our service world-class.
I’m There: Denise Mullins
Denise takes pride when she reflects on her work and the dedication of our very knowledgeable IT teams. In this month’s “I’m there” post, Denise explains what “we’re there when you need us” means to her
I’m There: Angela Pacheco
Angela and her team are available day and night to iron out logistics and ensure that our client’s drug tests are collected in a timely manner by trained, professional collectors.
I’m There: Gina Roberts
As a scientist at Quest Diagnostics, Gina Roberts, comes to work each day motivated to help solve some of the complex challenges facing our business.
I’m there: Jewel Williams
In our Atlanta laboratory, Jewel Williams personifies enthusiasm and uses that energy to help her team care for each drug test specimen.
I’m There: Joe Yoest
Joe Yoest, Toxicology Confirmations Supervisor, has been a familiar face in the laboratory since its construction in 1999. He reflects on the drive of our technicians that leads to tremendous growth.
I’m there: Anthony Magazzolo
Anthony Magazzolo nurtures strong connections throughout our business to help our extensive, nationwide, drug testing collection network run smoothly.
I’m There: Amit Thakkar
Amit is a advocate of change and has been throughout his 20 years with Quest Diagnostics.