We are diligently working to recover from our second major snowstorm in only a week. Our National Client Support Center, located in the Kansas City metro area, is open but customers will likely experience longer hold times due to high call volume. We will answer your calls as quickly as possible. In addition, drug screening results could be delayed. Lab operations staff continues to work feverishly to keep specimens moving through the testing process. Quest Diagnostics Patient Service Centers are open throughout the Kansas City area.
We appreciate your patience.
For more information about drug testing, visit our website.