Tag: quality

Collections

Drug test collections at-a-glance

March 14, 2019 By

Quality collections play a key role in the drug testing process. We provide insights into the important role of trained collectors and our nationwide collection network.

Urine testing

Clarifying the changes in federal workplace drug testing & documentation

November 10, 2017 By

Changes to the federal drug testing panel and paperwork are forthcoming, but for now you should continue testing as usual.

News

Revisions to Federal workplace drug testing

February 10, 2017 By

HHS revised its mandatory guidelines to expand federal urine drug testing to include hydrocodone, hydromorphone, oxycodone, and oxymorphone.

Drug Testing

We’re There When You Need IT: Web services

January 12, 2017 By

Quest Diagnostics web services provide off-the-shelf and custom integrations into your HRIS or ATS.

Online Solutions

We’re There When You Need IT: ESP

December 19, 2016 By

The Employer Solutions Portal is a prime example of the way Quest Diagnostics incorporates customer needs and feedback into developing IT solutions.

Online Solutions

Time tested technology

October 28, 2016 By

Technology must be reliable to consistently deliver time and cost savings. Our system availability, or up-time, averages between 99.61% and 99.98%.

Ask the Experts

Ask the Experts: Six Sigma quality

October 18, 2016 By

At Quest Diagnostics, Six Sigma means striving for a standard of quality near perfection and championing total customer satisfaction.

Collections

Express Results Online collection quality

August 19, 2015 By

Express Results Online renders reliable and accurate results within minutes at a nearby Quest Diagnostics drug test location.

Collections

Drug test collections – Our focus on quality

July 30, 2013 By

At Quest Diagnostics, we hold our collection sites and team to the highest standards of quality and professionalism.

Collections

Auditing improves the collection process

June 5, 2012 By

As part of our quality assurance program for collection sites, we conduct different types of audits at several key collection points.