Tag: quality

Drug test collections at-a-glance
Quality collections play a key role in the drug testing process. We provide insights into the important role of trained collectors and our nationwide collection network. Continue reading

By   /  March 14, 2019

Revisions to Federal workplace drug testing
HHS revised its mandatory guidelines to expand federal urine drug testing to include hydrocodone, hydromorphone, oxycodone, and oxymorphone. Continue reading

By   /  February 10, 2017

We’re There When You Need IT: Web services
Quest Diagnostics web services provide off-the-shelf and custom integrations into your HRIS or ATS. Continue reading

By   /  January 12, 2017

We’re There When You Need IT: ESP
The Employer Solutions Portal is a prime example of the way Quest Diagnostics incorporates customer needs and feedback into developing IT solutions. Continue reading

By   /  December 19, 2016

Time tested technology
Technology must be reliable to consistently deliver time and cost savings. Our system availability, or up-time, averages between 99.61% and 99.98%. Continue reading

By   /  October 28, 2016

Ask the Experts: Six Sigma quality
At Quest Diagnostics, Six Sigma means striving for a standard of quality near perfection and championing total customer satisfaction. Continue reading

By   /  October 18, 2016

Express Results Online collection quality
Express Results Online renders reliable and accurate results within minutes at a nearby Quest Diagnostics drug test location. Continue reading

By   /  August 19, 2015

Drug test collections – Our focus on quality
At Quest Diagnostics, we hold our collection sites and team to the highest standards of quality and professionalism. Continue reading

By   /  July 30, 2013

Auditing improves the collection process
As part of our quality assurance program for collection sites, we conduct different types of audits at several key collection points. Continue reading

By   /  June 5, 2012