See the eCCF Difference for Yourself

by Steve Beller on April 7, 2017

If a picture is worth a thousand words, imagine how much a 3-minute video can say about electronic custody and control forms (eCCFs). Since we launched eCCF in January, clients have been asking for more information about how it works and the advantages it can bring to their regulated and non-regulated drug testing programs. The eCCF Difference video provides an informative, easy-to-understand look into the benefits employers and Third Party Administrators (TPAs) can realize by adopting eCCF. These benefits include:

  • Fewer data entry and legibility issues compared with handwritten paper forms
  • Reduced collection site flaws
  • Less paperwork to manage
  • Accurate data from the Federal eCCF immediately replaces outdated account and Medical Review Officer (MRO) demographics
  • Streamlined delivery of eCCF copies to employers and MROs
  • Improved overall efficiency

eCCF can be used for the majority of our drug testing products including: DOT urine, non-DOT urine, Express Results™ Online, oral fluid, and hair.

For more information on drug testing, visit our website or contact us online.

By the Numbers: Going Green with eCCF

by Steve Beller on March 1, 2017

Our By the Numbers blog series takes a closer look at the numbers, facts, data, and outputs that impact workplace drug testing programs. In this post, we examine the environmental impact of moving from paper-based custody and control forms (CCF) to electronic custody and control forms (eCCF).

Paper-based CCFs have been a mainstay of the drug testing industry since its inception in the 1980s, when the Reagan Administration passed the Drug-Free Workplace Act of 1988. According to the Society for Human Resource Management (SHRM), “the Drug-Free Workplace Act of 1988 requires some federal contractors and all federal grantees to agree that they will provide drug-free workplaces as a condition of receiving a contract or grant from a federal agency.” In 2016, Quest Diagnostics processed more than 11 million workplace drug tests. Moreover, on average, we supply our employer clients with 1.5 paper forms for each drug test conducted. And while a single 5-part paper form may not seem like much, 16.5 million such forms add up—and the environmental impact is dramatic. If eCCFs were used for every Quest Diagnostics drug test performed instead of paper CCFs, 10,000 trees could have been saved in 2016 alone. Expanding the calculation to the entire drug testing industry, an estimated 42,000+ trees could potentially be saved each year.

Quest Diagnostics has been investing in and providing eCCF (formerly known as eReq) to non-regulated employers for nearly a decade, and we launched eCCF for regulated, U.S. Department of Transportation (DOT) drug tests this January. eCCF is currently available for DOT urine, non-DOT urine, Express Results™ Online, oral fluid, and hair drug tests from Quest Diagnostics.

For more information on drug testing, visit our website or contact us online.

Online Solutions New Website Content

February 7, 2017Drug Testing

One of the most challenging problems we face as marketers is keeping our materials fresh, relevant, and engaging. With that in mind, we are pleased to announce the launch of our new and improved Quest Diagnostics Online Solutions web content. What’s new? We’ve audited and updated all of our online solutions web pages. You can […]

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Ask the Experts: Getting Started with eCCF

December 21, 2016Webinars

Our recent Gain the eCCF Advantage webinar was well received by many in the drug testing industry. Throughout the presentation, our audience posed a number of questions. Answers to the most frequent and important inquiries from the webinar are provided below as part of our ongoing effort to simplify the complexities of electronic Custody and […]

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Gain the eCCF Advantage Webinar Highlights

November 18, 2016Webinars

In Tuesday’s webinar, experts from Quest Diagnostics shared the benefits of using electronic custody and control forms (eCCF) in federally-regulated drug testing. Charlie Sullivan, Director of Collection Services, and Barbara Rowland, Director of Laboratory Operations, discussed the due diligence it took for Quest to gain HHS National Laboratory Certification Program (NLCP) approval and the impacts […]

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Gain the eCCF Advantage Webinar

November 4, 2016Webinars

It’s not too late to get the inside scoop on what you need to know to easily integrate eCCF into your drug testing program by attending our upcoming webinar called “Gain the eCCF Advantage.” Join us on Tuesday, November 15 at 1 p.m. CT as Quest Diagnostics drug testing experts, Charlie Sullivan, Director of Collection […]

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Webinar: Gain the eCCF Advantage

October 13, 2016Webinars

With more than 5.8 million federally-regulated urine drug tests conducted in 2015 alone, electronic custody and control forms (eCCF) represents a tremendous opportunity for companies to improve efficiencies to save time on their drug testing programs. While non-regulated eCCFs have been available for several years, Quest Diagnostics will launch eCCF for federally-regulated testing beginning in […]

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Important Changes With eCCF

October 10, 2016Urine testing

The content below highlights a number of the changes you should expect as you prepare to make the transition to electronic custody and control forms, or eCCF, for Federal drug testing from Quest Diagnostics. One of the biggest changes is the use of the Specimen ID as the single, identifying number for all drug testing […]

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Speed up Testing with eCCF

September 27, 2016eCCF

As we reported, Quest Diagnostics was approved on August 5, 2016, by the U.S. Department of Health and Human Services (HHS) National Laboratory Certification Program (NLCP) to perform federally-regulated drug testing using electronic Custody and Control Forms (eCCF). Since our announcement, we have been diligently working to complete the final last steps necessary to allow […]

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Quest Diagnostics Approved to Use eCCF for Federally-Mandated Workforce

August 18, 2016News

 eCCF dramatically improves efficiency in workplace drug testing Quest Diagnostics, the world’s leading provider of diagnostic services, announced today that the U.S. Department of Health and Human Services (HHS) has authorized the company to perform drug testing using electronic Custody and Control Forms (eCCF) for federally-mandated, safety-sensitive workers. With the approval, Quest becomes the largest workplace drug […]

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