Tag: customer service

We're There

Celebrate Customer Service Week with us

October 6, 2020 By

We are committed to being there for our customers through a multi-tiered approach to customer service through online information, online forms, interactive voice response, and live customer service representatives.

By the Numbers

By the Numbers: Customer support

July 9, 2020 By

In this edition of "By the Numbers," we look at the numerical values that enable our Customer Support team to serve our customers effectively.

We're There

I’m There: Amit Thakkar

April 19, 2019 By

Amit is a advocate of change and has been throughout his 20 years with Quest Diagnostics.

We're There

I’m there: Mark Haworth

December 17, 2018 By

Mark shares why he is committed to customer focus. We care about our keeping workplaces safe, and our employees express how they care for our clients and each other.

We're There

I’m there: Kristina Dawn

October 22, 2018 By

Kristina believes in the power of people’s energy. She uses it to help motivate, while building an inclusive and positive environment.

We're There

I’m There: Stephany Hazeldine

September 14, 2017 By

In this month’s feature of our “I’m There” series, Stephany describes what we’re there when you need us means to her.

We're There

I’m There: Terri Wells

October 5, 2016 By

Employer Solutions shares a commitment to being there when our clients and colleagues need us - at every possible opportunity.

We're There

I’m There: Jeff Hill

July 13, 2016 By

Employer Solutions shares a commitment to being there when our clients and colleagues need us - at every possible opportunity.

Online Solutions

Online customer support

June 30, 2016 By

Our customer support webpage provides links for some of the most common inquiries we receive including specimen statuses and what to expect at a drug test.

We're There

I’m There: Nate Pahl

April 14, 2016 By

Employer Solutions shares a commitment to being there when our clients and colleagues need us – at every possible opportunity.