Collections

Drug Testing Do’s and Don’ts

by Pablo Bolanos on November 14, 2017

Its 6:00 a.m. and the sound of your alarm fills the calm morning air. You’re certain that wonderful wake up sound is a bit early and hit snooze to catch a bit more rest. You finally wake up and when you do, you’re immediately hopeful, because today could mark the beginning of a new chapter. As you sit down next to your closest friend—coffee—you take a moment to reflect on your journey and replay the steps you’ve taken to change one of the most important aspects of your life—where you work.

During the past month, you’ve written down potential interview questions, calmed your nerves during face-to-face meetings, and rehearsed the perfect tone when you assert yourself as the best-suited candidate for the job. Prospective employers met you, listened, and got to know you better, and, at last, one manager recognized that your talent would be a great fit for the team and made you a conditional job offer. Before walking proudly into your new job, there is one last step—you must complete and pass a drug test.

As the most common reason for testing, a pre-employment drug test, helps employers proactively protect themselves from the negative impacts of hiring a drug user. The process kicks off when an employer gives the candidate instructions to provide a urine, oral fluid or hair drug test specimen. The test is typically conducted at an off-site location like a Quest Diagnostics Patient Service Center by a professional test administrator. It’s significant to note that the drug testing process is standardized across our network, meaning the same strict regimen occurs no matter which Quest site you visit. Our staff is trained to be welcoming, respectful, and to consistently follow strict guidelines.

Your part in the process is simple, yet equally important, to ensuring a successful drug test collection. With the goal of making sure that you, as well as others in the waiting area, have a safe and pleasant experience, we have compiled 10 helpful tips:

 

For information about your upcoming drug test from Quest, visit our website or contact us online.

 

Hair Drug Test Procedures

by Pablo Bolanos on November 7, 2017

Hair drug testing can help employers detect habitual use by job applicants and employees. Its primary benefit when compared to other types of drug testing is its long detection window. Additionally, the process requires a small specimen of hair cut under direct supervision, making it difficult to tamper or cheat.  When compared with urine testing, hair testing tends to provide a greater number of positives due to its 90 day-detection window, making it an excellent option for pre-employment and random drug testing programs.

To reap the benefits of hair drug testing, as with all other forms of drug testing, one crucial step must be well executed—the collection of the specimen. We hold our collection services team to the highest standards of quality and professionalism and offer comprehensive training to perform a proper collection. That said, hair collections can be complex and challenging. Individuals are naturally apprehensive about having their hair cut. However, our professional collectors are experienced and proficient in cutting only a small, required amount of hair—just enough required for—laboratory testing.

We’ve created a hair collection guide to share as a reference tool for everyone involved in your workplace drug testing program, including your human resources team, field recruiters, executive leadership, and anyone who wants to learn more about the steps in a hair drug collection testing process.

Our guide emphasizes:

  • Collector preparation prior to obtaining the hair specimen
  • Collection of the hair specimen—typically cut from the crown and the back of the head in a way it will not be noticeable
  • Utilizing the hair testing kit to properly wrap the hair specimen for transport to the lab
  • Completion of the chain-of-custody process at the collection site
  • Examples of incorrect hair drug test collections to illustrate what not to do

Download our Hair Testing Specimen Procedures and Information guide.

For more information about hair drug testing, visit our website or contact us online.

 

 

What to Expect at a Drug Test Collection

July 21, 2017Drug Testing

Your shirt is pressed, your haircut is fresh, and you’ve rehearsed all possible scenarios for this interview as your hopeful journey for a new employment opportunity begins. Thankfully, the state of today’s economy may work in your favor, according to the U.S. Bureau of Labor Statistics, more than 90% of states are currently experiencing stable […]

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New Collection Site Locator – Coming Soon

May 26, 2017Collections

As the world’s leading provider of diagnostic testing, information, and services, we empower people to take action to improve health outcomes. This journey often starts with a specimen collection. Whether the visit is for a wellness screening, a glucose tolerance test, or a drug screen, locating the right collection site is a critical step in […]

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Drug Test Collections When You Need Them

March 31, 2017Collections

Every accident is different, as are the causes behind them. And while the environment, human error, and equipment failures are frequent causes, all too often we also see the use of alcohol and drugs playing an influential role. According to the Quest Diagnostics Drug Testing Index™, the percentage of employees in the combined U.S. workforce […]

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Ask the Experts: Drug Test Collection Quality

September 30, 2016Collections

Question: With thousands of collectors across the U.S., how does Quest Diagnostics help ensure the quality of each drug test collection? As one of the first steps in the drug testing process, collections help build the foundation that enables our laboratories to operate as efficiently as they do. As such, it is imperative that we […]

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By the Numbers: 24/7 Emergency Collections

September 29, 2016Collections

Our By the Numbers blog series takes a closer look at the numbers, facts, data, and outputs that impact workplace drug testing programs. In this post, we look at the numerical values that enable our 24/7 emergency collections to operate as efficiently as they do. While our nationwide network of more than 8,000 collection sites […]

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Ask the Experts: Drug Test Collection Site Options

July 26, 2016Collections

Question: With three types of drug test collection sites and thousands of locations, how do employers know which location best meets their needs? Our drug test collection site network consists of more than 8,000 locations across the U.S. This vast geographical coverage helps provide a convenient experience for our employer customers and their donors. That […]

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Stretch Your Dollar with On-Site Collections

March 24, 2016Collections

According to the U.S Department of Labor, drug use costs employers billions of dollars annually in lost productivity and healthcare expenditures. As a result, many employers choose to invest in drug testing programs in an effort to reduce their costs and yield a positive return on investment (ROI). The best drug testing programs are not […]

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Collection Sites Outfitted for eCCF

February 5, 2016Collections

As we ramp up for the new Federal electronic Custody and Control Form (eCCF), developments and initiatives across our organization are nearly complete. After decades of using the traditional paper Custody and Control Form for drug testing ordering, specimen collection processing and chain of custody documentation for workplace drug testing, our collection sites are ready to use eCCF for […]

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