collection services

Webinar: The Life of a Drug Test

by Pablo Bolanos on November 28, 2017

From the perspective of an employer, the drug testing process is an in-and-out experience. A potential new hire or current employee provides a sample at one of our collection sites. Days later—after the sample is sent to the laboratory for testing—a final result is ready. At which point the employee returns to work or, a job candidate can start their new job.

Every year, millions of drug test specimens pass through our laboratories, taking an intricate journey from collection to result. We carefully crafted the entire process to be simple and without complications. Each specimen is ushered through by sophisticated, state-of-the-art instrumentation, time-tested processes, and a village of trained collectors and laboratory professionals who adhere to strict, highly regulated processes and procedures.

In our upcoming webinar, the life of a drug test, Quest experts, Dawn Hahn, Director of Laboratory Operations, and David Bustos, Collection Services Manager, will give you a behind-the-scenes look at the drug testing process from, the perspectives of a scientist and a collector, to boost your drug testing IQ. Topics include:

  • What to expect at a collection site
  • Drug test specimen-logistics
  • Specimen processing and testing at the lab
  • Quality control
  • Chain of custody standards

Register now to join us on Wednesday, December 13 at 1 p.m. CT.

To learn more about drug testing, visit our website or contact us online.

Drug Testing Do’s and Don’ts

by Pablo Bolanos on November 14, 2017

Its 6:00 a.m. and the sound of your alarm fills the calm morning air. You’re certain that wonderful wake up sound is a bit early and hit snooze to catch a bit more rest. You finally wake up and when you do, you’re immediately hopeful, because today could mark the beginning of a new chapter. As you sit down next to your closest friend—coffee—you take a moment to reflect on your journey and replay the steps you’ve taken to change one of the most important aspects of your life—where you work.

During the past month, you’ve written down potential interview questions, calmed your nerves during face-to-face meetings, and rehearsed the perfect tone when you assert yourself as the best-suited candidate for the job. Prospective employers met you, listened, and got to know you better, and, at last, one manager recognized that your talent would be a great fit for the team and made you a conditional job offer. Before walking proudly into your new job, there is one last step—you must complete and pass a drug test.

As the most common reason for testing, a pre-employment drug test, helps employers proactively protect themselves from the negative impacts of hiring a drug user. The process kicks off when an employer gives the candidate instructions to provide a urine, oral fluid or hair drug test specimen. The test is typically conducted at an off-site location like a Quest Diagnostics Patient Service Center by a professional test administrator. It’s significant to note that the drug testing process is standardized across our network, meaning the same strict regimen occurs no matter which Quest site you visit. Our staff is trained to be welcoming, respectful, and to consistently follow strict guidelines.

Your part in the process is simple, yet equally important, to ensuring a successful drug test collection. With the goal of making sure that you, as well as others in the waiting area, have a safe and pleasant experience, we have compiled 10 helpful tips:

 

For information about your upcoming drug test from Quest, visit our website or contact us online.

 

Accept the Challenge: Drug-free Work Week

October 13, 2017Drugs & Alcohol

Today someone, somewhere in the U.S., will miss work, dodge deadlines, shift their work to others, and eventually leave a position vacant. Drug and alcohol abuse can be one of the contributing factors for absenteeism, lost productivity, and eventually turnover. According to the Substance Abuse and Mental Health Services Administration, nearly 7% of adults employed full-time […]

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What to Expect at a Drug Test Collection

July 21, 2017Drug Testing

Your shirt is pressed, your haircut is fresh, and you’ve rehearsed all possible scenarios for this interview as your hopeful journey for a new employment opportunity begins. Thankfully, the state of today’s economy may work in your favor, according to the U.S. Bureau of Labor Statistics, more than 90% of states are currently experiencing stable […]

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Name That Drug: Seemingly Superhuman

June 23, 2017Drug Testing

DATIA focus magazine is a quarterly publication of the Drug & Alcohol Testing Industry Association (DATIA) that provides up-to-date resources and information. As a top publication in our industry, DATIA focus features content on leading innovations, research, and current trends. The publication features in-depth articles that discuss trends, the effects of drugs, legal implications of drug and alcohol […]

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Drug Test Collections When You Need Them

March 31, 2017Collections

Every accident is different, as are the causes behind them. And while the environment, human error, and equipment failures are frequent causes, all too often we also see the use of alcohol and drugs playing an influential role. According to the Quest Diagnostics Drug Testing Index™, the percentage of employees in the combined U.S. workforce […]

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Moving Your Drug Testing Program from Simple to Sophisticated

July 28, 2016Drug Testing

For many of our employer customers, drug testing is relatively simple. They have an account, order a drug test, send a donor to a collection site, use the results of the drug screen to help make an employment decision, call should they need support, and they pay their bills. As we dive deeper, things get […]

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I’m There: Barbara Rowland

March 7, 2016We're There

Despite the challenges companies and employers face, a laboratory in charge of diagnostic testing must be reliable beyond any unforeseen obstacle. As Director of Lab Operations and Logistics, Barbara Rowland is committed to ensuring that our state-of-the-art laboratories perform beyond those expectations and in doing so she reinforces our belief that we’re there when you need […]

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Drug Test Collections Webinar Highlights

November 3, 2015Collections

Collections are a critical piece of the drug testing process and understanding your choices is important as you select a drug testing provider. Charlie Sullivan, Collection Services Manager at Quest Diagnostics, recently presented a webinar where he shared insights to help you better evaluate your collection services options as you work to select the best […]

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A Drug Testing Provider You Can Rely On

October 28, 2015We're There

Our commitment to our customers is simple – at every opportunity we want to show that we’re there when you need us. One of the ways we measure our ability to deliver on this goal is by surveying our customer’s satisfaction with the workplace drug testing and collection services we provide. While we assess a […]

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