Tag: customer support

I’m there: Anthony Magazzolo
Anthony Magazzolo nurtures strong connections throughout our business to help our extensive, nationwide, drug testing collection network run smoothly. Continue reading

By   /  May 21, 2019

By the Numbers: Customer support
In this edition of "By the Numbers," we look at the numerical values that enable our Customer Support team to serve our customers effectively. Continue reading

By   /  November 11, 2016

Online customer support
Our customer support webpage provides links for some of the most common inquiries we receive including specimen statuses and what to expect at a drug test. Continue reading

By   /  June 30, 2016

Our continuous quest towards improving customer satisfaction
We have made key improvements to our collection services, customer support and laboratory operations in an effort to improve customer satisfaction. Continue reading

By   /  September 10, 2015

Customer support improvements
Our new Interactive Voice Response system will provide newly updated options for all inbound calls into our 1-800-877-7484 customer support line. Continue reading

By   /  June 10, 2015

New to drug testing: Customer service
Our Customer Support Center is open twelve hours a day and is staffed by more than 30 representatives. Continue reading

By   /  August 29, 2013

National customer support center
Your feedback told us that you wanted one group to contact for all of your daily needs, questions and information. Continue reading

By   /  May 5, 2010

National customer support center
Your feedback told us that you wanted one group to contact for all of your daily needs, questions and information. Continue reading

By   /  March 17, 2010