Tag: customer support
Celebrate Customer Service Week with us
We are committed to being there for our customers through a multi-tiered approach to customer service through online information, online forms, interactive voice response, and live customer service representatives.
I’m there: Anthony Magazzolo
Anthony Magazzolo nurtures strong connections throughout our business to help our extensive, nationwide, drug testing collection network run smoothly.
Online customer support
Our customer support webpage provides links for some of the most common inquiries we receive including specimen statuses and what to expect at a drug test.
Our continuous quest towards improving customer satisfaction
We have made key improvements to our collection services, customer support and laboratory operations in an effort to improve customer satisfaction.
Customer support improvements
Our new Interactive Voice Response system will provide newly updated options for all inbound calls into our 1-800-877-7484 customer support line.
New to drug testing: Customer service
Our Customer Support Center is open twelve hours a day and is staffed by more than 30 representatives.
National customer support center
Your feedback told us that you wanted one group to contact for all of your daily needs, questions and information.
National customer support center
Your feedback told us that you wanted one group to contact for all of your daily needs, questions and information.
