Category: We’re There

Our continuous quest towards improving customer satisfaction
We have made key improvements to our collection services, customer support and laboratory operations in an effort to improve customer satisfaction. Continue reading

By   /  September 10, 2015

Customer support improvements
Our new Interactive Voice Response system will provide newly updated options for all inbound calls into our 1-800-877-7484 customer support line. Continue reading

By   /  June 10, 2015

Client forum reinforces ‘We’re There’ commitment
Bob McCormick, Vice President, Quest Diagnostics Employer Solutions, spoke to clients about the value of sharing ideas and best practices. Continue reading

By   /  April 16, 2014

We’re There When You Need Us™ June champion
Aaron Levine, Quest Diagnostics Laboratory Supervisor, West Norriton, PA explains that, “A scientist is only as good as his tools.” Continue reading

By   /  June 25, 2013

We’re There at SHRM
Quest Diagnostics will be exhibiting at SHRM 2013 in Chicago June 16-19. Stop by booth #2450 to learn about our drug testing products and services. Continue reading

By   /  June 14, 2013

We’re There When You Need Us™ May champion
Nadine Larson, Certifying Scientist, discusses how Quest recognizes the importance of drug testing and that our test results impact people’s lives. Continue reading

By   /  May 14, 2013

Industry support shows We’re There values
2013 marked the 2nd year in a row that Quest Diagnostics has been sponsor of the Drug and Alcohol Testing Industry Association (DATIA) Conference. Continue reading

By   /  April 16, 2013

We’re There in wellness
Barb Jurkovich, a supervisor for field operations for Blueprint for Wellness®, was inspired by We're There When You Need Us™ and shared this with me: Continue reading

By   /  February 28, 2013

Embodying our We’re There culture
We pride ourselves on being there through thick and thin. At every turn we’re there ensuring that your program runs smoothly. Continue reading

By   /  February 11, 2013

How the path to We’re There started with why
Two and a half years ago I watched this video for the first time and it profoundly changed the way that I think about our drug testing business. Continue reading

By   /  January 14, 2013