Category: We’re There
I’m There: Bob McCormick
Through the unique stories from our team, you'll get a more personal perspective at what that commitment means to them.
I’m There: Series introduction
In this series we will pull back the curtain to reveal the individuals who make up the very fabric of our organization.
Our continuous quest towards improving customer satisfaction
We have made key improvements to our collection services, customer support and laboratory operations in an effort to improve customer satisfaction.
Customer support improvements
Our new Interactive Voice Response system will provide newly updated options for all inbound calls into our 1-800-877-7484 customer support line.
Client forum reinforces ‘We’re There’ commitment
Bob McCormick, Vice President, Quest Diagnostics Employer Solutions, spoke to clients about the value of sharing ideas and best practices.
We’re There When You Need Us™ June champion
Aaron Levine, Quest Diagnostics Laboratory Supervisor, West Norriton, PA explains that, “A scientist is only as good as his tools.”
We’re There at SHRM
Quest Diagnostics will be exhibiting at SHRM 2013 in Chicago June 16-19. Stop by booth #2450 to learn about our drug testing products and services.
We’re There When You Need Us™ May champion
Nadine Larson, Certifying Scientist, discusses how Quest recognizes the importance of drug testing and that our test results impact people’s lives.
Industry support shows We’re There values
2013 marked the 2nd year in a row that Quest Diagnostics has been sponsor of the Drug and Alcohol Testing Industry Association (DATIA) Conference.
We’re There in wellness
Barb Jurkovich, a supervisor for field operations for Blueprint for Wellness®, was inspired by We're There When You Need Us™ and shared this with me: