we’re there

I’m There: Brian Giammarco

by Pablo Bolanos on December 11, 2017

Twenty years at Quest Diagnostics in the City of Brotherly Love have given Brian Giammarco, Field Sales Executive, a unique perspective on teamwork. Brian believes in empowerment birthed from belonging. He sees his team as a unit, a family, a collective group of people working together with a similar mindset to help our clients succeed.

In this month’s edition of our “I’m There” series, Brian describes what we’re there when you need us means to him. Read the full story.

Employer Solutions shares a commitment to being there when our clients and colleagues need us – at every possible opportunity. Through unique stories from our team, you’ll get a more personal perspective of what that commitment means to each of them. To learn more about this series, read our introductory post.

For more information about Employer Solutions, visit our website or contact us online.

Webinar: The Life of a Drug Test

by Pablo Bolanos on November 28, 2017

From the perspective of an employer, the drug testing process is an in-and-out experience. A potential new hire or current employee provides a sample at one of our collection sites. Days later—after the sample is sent to the laboratory for testing—a final result is ready. At which point the employee returns to work or, a job candidate can start their new job.

Every year, millions of drug test specimens pass through our laboratories, taking an intricate journey from collection to result. We carefully crafted the entire process to be simple and without complications. Each specimen is ushered through by sophisticated, state-of-the-art instrumentation, time-tested processes, and a village of trained collectors and laboratory professionals who adhere to strict, highly regulated processes and procedures.

In our upcoming webinar, the life of a drug test, Quest experts, Dawn Hahn, Director of Laboratory Operations, and David Bustos, Collection Services Manager, will give you a behind-the-scenes look at the drug testing process from, the perspectives of a scientist and a collector, to boost your drug testing IQ. Topics include:

  • What to expect at a collection site
  • Drug test specimen-logistics
  • Specimen processing and testing at the lab
  • Quality control
  • Chain of custody standards

Register now to join us on Wednesday, December 13 at 1 p.m. CT.

To learn more about drug testing, visit our website or contact us online.

Drug Testing Do’s and Don’ts

November 14, 2017Collections

Its 6:00 a.m. and the sound of your alarm fills the calm morning air. You’re certain that wonderful wake up sound is a bit early and hit snooze to catch a bit more rest. You finally wake up and when you do, you’re immediately hopeful, because today could mark the beginning of a new chapter. […]

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I’m There: Jonni Salamone

November 13, 2017We're There

A team that doesn’t march to the same rhythm will not deliver consistent customer experiences. Jonni Salamone, Director of National Clinical Testing Services, champions the need for individualism, unique work styles, confidence, and above all, team unity. Her leadership inspires her team members to perform beyond the expectations of our clients. In this month’s edition […]

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I’m There: Claudia Padilla

October 16, 2017We're There

Teamwork cannot exist if we don’t acknowledge what makes the team work. Claudia Padilla, Key Account Manager, works to see the human who wrote the email and the individual talking on the other side of the phone. She believes in the power of connections and how those relationships strengthen a partnership between our clients and […]

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I’m There: Laron Nelson

June 19, 2017We're There

Always racing against time, Laron Nelson, Technical Forensic Processor, greets thousands of packages with a smile and an eagerness to get them moving throughout our Lenexa, Kansas laboratory. He is part of the specimen processing team that must always work quickly and efficiently because our clients trust Quest to deliver timely, accurate drug test results. […]

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We’re There When You Need Us – 5 Years Strong

March 3, 2017Drug Testing

While businesses are driven by profits and the necessity to grow, a team is shaped by people and their collective energy and commitment to drive both the business and culture forward. In 2011, we embarked on a journey with the goal of gaining a better understanding about our culture and its impacts on our customers, […]

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I’m There: Debbie Dervin

January 19, 2017We're There

A central focus of Quest Diagnostics is helping employers to run effective, drug-free workplace programs from start to finish. With years of experience, Debbie Dervin knows that truly partnering with a client means advocating with passion on their behalf. In this month’s feature of our “I’m There” series, Debbie describes what we’re there when you need […]

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We’re There with National Bobblehead Day

January 6, 2017We're There

Believe it or not, this Saturday marks the second annual National Bobblehead Day. These disproportionate figurines have been sought-after collector items dating back to the mid-18th century, known then as Nodding-head figures. However, they were not mass-produced until the 1950s during the golden era of baseball. In the 1960s, the Beatles helped propel bobbleheads into the […]

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