Tag: survey
Our continuous quest towards improving customer satisfaction
We have made key improvements to our collection services, customer support and laboratory operations in an effort to improve customer satisfaction.
National survey shows a rise in illicit drug use
The use of illicit drugs among Americans increased between 2008 and 2010 according to a national survey conducted by SAMHSA.
Drug test ordering through your applicant tracking system
An Applicant Tracking System (ATS) is a software application that helps you manage jobs and candidates more efficiently.
Positive recommendation
About six months ago, we switched from that other lab and we haven't had a problem yet.
eReq survey
We recently surveyed a portion of our customers who placed electronic drug testing orders using our eReq process.
National customer support center
Your feedback told us that you wanted one group to contact for all of your daily needs, questions and information.
eReq survey results
We recently surveyed a portion of our customers who placed electronic drug testing orders using our eReq process.
Customer satisfaction results
Each year we survey a portion of our customers to help us determine what we are doing well and what we should improve upon.