Tag: Patient Service Center
Ask the Experts: Drug test turnaround times
Learn more about drug test turnaround times, lab processes, and choosing a collection site that can lead to faster turnaround times.
Winter storm may cause delays
Due to inclement weather, FedEx has reported disruptions and shipping delays in several regions across the United States.
With our online collection scheduling system, collection site visits can be booked quickly and easily.
Fixed-site collection network
Quest Diagnostics provides unparalleled access to a combined nationwide network of more than 8,000 drug testing collection sites.
New to drug testing: Collection services
Last week I visited a Quest Diagnostics Patient Service Center and a preferred third-party collection site to learn more about the collection process.
Restroom requirements for on-site collection events
We have more than 6,000 mobile collectors available to perform these events. Contact our National Customer Support Center at 800-877-7484.
Direct observed collections
For the past month, Federally-mandated return-to-duty and follow-up drug test collections have been directly observed.
1000 eReq collection sites
This week we turned on the 1,000th collection site that can perform electronic drug test collections. The network and its convenience continue to grow.