A central focus of Quest Diagnostics is helping employers to run effective, drug-free workplace programs from start to finish. With years of experience, Debbie Dervin knows that truly partnering with a client means advocating with passion on their behalf.
In this month’s feature of our “I’m There” series, Debbie describes what we’re there when you need us means to her. Click here to read the full story.
Employer Solutions shares a commitment to being there when our clients and colleagues need us – at every possible opportunity. Through the unique stories from our team, you’ll get a more personal perspective of what that commitment means to them. To learn more about this series, read our introductory post.
For more information about Employer Solutions, visit our website or contact us online.
Quest Diagnostics is best known for the accuracy and reliability of our laboratory drug testing services. Perhaps less well known, but equally important for our clients, are our information technology (IT) systems and products. In this series, we will highlight several of our IT systems, which deliver efficiencies to the drug testing arena.
Many companies require integration with the systems they use on a daily basis. Additionally, the requirements for integration vary from client to client. As a result, we’ve created a suite of standard, online web services that allow clients to integrate with the capabilities necessary to support their needs and workflows. Our web services enable true, real-time communication between systems by allowing customers to configure their IT infrastructure to “talk” with our systems using XML messages. Currently, we offer the following real-time integrations for the drug testing process:
- New orders (regulated and non-regulated)
- Status (collection complete and at lab)
- Results (with CCF images)
- Collection site details
- Supply orders (kits and forms)
In addition to our standard offerings, we can also develop a completely customized integration into a client’s applicant tracking system (ATS) or human resource information system (HRIS). Quest Diagnostics employs a dedicated team of highly-skilled, experienced professionals to assist with implementations, who are here to help walk you through the process and ensure the integration is as seamless as possible.
Learn more about system integrations by visiting our website or contact us online.