New to Drug Testing: We’re There

by Landon Todd on April 23, 2014

Image of PhilosophyWeek #51

During my educational journey this past year, I had the opportunity to meet many colleagues across several departments of our business. Throughout these months of learning, I noticed that each of these people had a story to tell of a time when they were able to help a client in need. Whether it was a customer service representative who took a phone call after hours, or a laboratory technician who worked a longer shift to process an extra specimen, each of my colleagues had an example of a time when they were there for our clients.

As the world’s leading provider of diagnostic testing, information and services, we perform more than eight million drug tests every year. We also provide a comprehensive range of laboratory-based and on-site drug testing products designed to deliver fast, accurate, reliable results. But our dedication to excellence does not stop there. We believe it’s not enough to simply deliver results, but instead we strive to be there for our clients through every step of the drug testing process – from the specimen collection to results reporting.

We pride ourselves on the fact that at every possible opportunity, we’re there when you need us. When you look around our business, this philosophy is manifested on every team. You don’t have to take my word for it. Watch a video of a Quest Diagnostics drug testing employee as they share their unique story about a time when they went above and beyond to exceed a client’s expectations.

As a new employee at Quest Diagnostics, there’s hardly a day that goes by that I don’t learn something new about the world of drug testing. Like some of you, I have a lot to learn about the industry. During my first year of employment, I’m going to write this weekly column highlighting drug testing procedures, products and processes as I discover them. To learn more about my journey, you can read my introductory post.

National Prescription Drug Take-Back Day 2014

by Pablo Bolanos on April 18, 2014


The non-medical use of prescription drugs ranks second only to marijuana as the most common form of drug abuse in America. As such, the National Prescription Drug Take-Back Day was created by the U.S. Drug Enforcement Administration (DEA) with a goal to provide a safe way for people to discard unused prescription drugs.

The Centers for Disease Control and Prevention have classified prescription drug misuse and abuse as a national epidemic; citing a 102% increase in prescription drug related overdose deaths from 1999 to 2010. Data from the National Survey on Drug Use and Health (NSDUH) shows that nearly one-third of people over the age of 12, who used drugs for the first time in 2009, began doing so by using a prescription drug non-medically. By participating in this nation-wide event, the DEA is contributing to public safety by helping to rid communities of drugs that could lead to accidental poisoning, overdoses and abuse.

During the fall 2013 Take-Back day, Americans turned in more than 647,000 pounds of prescription drugs at more than 4,000 sites operated by the DEA. Combined with results from prior events, the DEA and its partners have collecte
d more than 3.4 million pounds of expired, unused and unwanted prescription drugs.

You can turn in your unused or expired medications for safe disposal on April 26 between 10:00 a.m. – 2:00 p.m. For more information on this program, including a Take-Back Site Locator and a Partnership Toolbox, visit the Drug Enforcement Administration website.

New to Drug Testing: Medical Professional Panels

April 17, 2014 New to Drug Testing

Week #50 The other day, I found myself wondering how different types of employers work to deter drug use. I recently visited my family physician for my annual checkup. After the examination, he took a pad of paper and wrote me a prescription for some allergy medication. I happened to be working on a new [...]

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Client Forum Reinforces ‘We’re There’ Commitment

April 16, 2014 Quest Diagnostics

Last week, we hosted our largest-ever gathering of drug testing clients. More than thirty clients and a dozen Quest Diagnostics subject matter experts met for a two-day session to discuss regulated drug testing. Sessions included emerging trends in regulated testing, such as, electronic custody and control forms, oral fluid and hair testing, and DOT physical [...]

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Ask the Experts: Marijuana & Drug Testing

April 14, 2014 Ask the Experts

Question: Does recent marijuana legislation affect employer drug testing programs? Marijuana is a schedule I drug. Under federal law, its cultivation, possession, sale and use are illegal. In all 50 states, including the two states that have removed state criminal penalties for recreational use – Colorado and Washington – employers can test their job applicants and [...]

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New to Drug Testing: Webinars

April 10, 2014 New to Drug Testing

Week #49 Even though I’ve worked for Quest Diagnostics for almost a year, there is still plenty of information I have yet to learn. Regardless of your tenure or experience with workplace drug testing, it can sometimes be a challenge to maintain your proficiency and to find time for ongoing education. For that reason, we [...]

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New to Drug Testing: Post-Accident Testing

April 4, 2014 New to Drug Testing

Week #48 I use three major highways to get to and from work every day, and it’s almost a guarantee that I will drive by a car accident. Having been in the drug and alcohol testing industry for almost a year, I started to wonder how many of these accidents were influenced by drugs or [...]

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