Due to Winter Storm Juno, Quest Diagnostics Patient Service Centers (PSCs) in New York, New Jersey and New England will not open on Tuesday, January 27, 2015. Weather reports say the storm “is pounding New England with heavy snow, coastal flooding and wind gusts.” Blizzard warnings are in effect for 6 states and New York City is under a winter storm warning.
Our West Norriton, PA laboratory operations were normal on Monday night. The lab received drug testing specimens from Boston and New York City. Results will be reported as usual.
We encourage you to call ahead and verify service hours for any location, both PSCs and preferred collection sites, in the path of the blizzard. If you have questions or need additional assistance, please contact our National Customer Support Center at (800) 877-7484.
Thank you for your patience.
The Northeast is bracing for Winter Storm Juno which is forecasted to bring high snowfall amounts and blizzard conditions from today until Wednesday, January 28.
Quest Diagnostics Patient Service Centers (PSCs) and laboratories in the region may adjust their hours of operation as we encourage our patients, donors and employees to remain safe.
Our drug testing business operates four SAMHSA-certified laboratories, which are strategically located around the country. This footprint allows us to not only deliver fast result turnaround times, but also to reroute specimens to different locations in the event of an emergency event or inclement weather. If the storm does impact our Pennsylvania laboratory, rest assured that we will do everything possible to avoid significant testing delays.
Our dedicated team continues to do everything we can do show that we’re there for clients. For additional updates in the coming days, please continue to visit our blog.