Tag: customer service
Celebrate Customer Service Week with us
We are committed to being there for our customers through a multi-tiered approach to customer service through online information, online forms, interactive voice response, and live customer service representatives.
By the Numbers: Customer support
In this edition of "By the Numbers," we look at the numerical values that enable our Customer Support team to serve our customers effectively.
I’m There: Amit Thakkar
Amit is a advocate of change and has been throughout his 20 years with Quest Diagnostics.
I’m there: Mark Haworth
Mark shares why he is committed to customer focus. We care about our keeping workplaces safe, and our employees express how they care for our clients and each other.
I’m there: Kristina Dawn
Kristina believes in the power of people’s energy. She uses it to help motivate, while building an inclusive and positive environment.
I’m There: Stephany Hazeldine
In this month’s feature of our “I’m There” series, Stephany describes what we’re there when you need us means to her.
I’m There: Terri Wells
Employer Solutions shares a commitment to being there when our clients and colleagues need us - at every possible opportunity.
I’m There: Jeff Hill
Employer Solutions shares a commitment to being there when our clients and colleagues need us - at every possible opportunity.
Online customer support
Our customer support webpage provides links for some of the most common inquiries we receive including specimen statuses and what to expect at a drug test.
I’m There: Nate Pahl
Employer Solutions shares a commitment to being there when our clients and colleagues need us – at every possible opportunity.
