Impacts of Superstorm Sandy continue to cause significant challenges in the Northeast region of the country.

Today, October 30, all Quest Diagnostics Patient Service Centers (PSC) are closed in New York, New Jersey as well as the New England area in the states of Connecticut, Massachusetts, Maine, New Hampshire, Rhode Island and Vermont. In addition, approximately 50 percent of PSCs located inVirginia, Pennsylvania and Maryland are closed.

Clients should expect delays in specimen processing and anticipate results reporting later in the week. Flights into our Norristown, PA laboratory have been cancelled today. That lab is working on back-up generators for power with a limited staff.

The “Find a Location” tool on QuestDiagnostics.com features an alert with the latest information regarding closures and hours of operation.“Closed – Storm/Hurricane” will appear for all affected sites next to the PSC name. We strongly encourage you to call ahead and verify service hours for any location, both PSC and Preferred Collection Site, in the path of the storm.

Our dedicated team continues to be there for clients and do their best to handle all requests that they can.  Thank you for your patience. For updates in the coming days, please continue to visit our blog.

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