One of the most challenging problems we face as marketers is keeping our materials fresh, relevant, and engaging. With that in mind, we are pleased to announce the launch of our new and improved Quest Diagnostics Online Solutions web content.
What’s new? We’ve audited and updated all of our online solutions web pages. You can now review the latest information regarding electronic custody and control forms (eCCF). Read about the ways our drug testing portal has evolved to be a one-stop-shop for all your drug testing needs–from placing orders, to tracking statuses, to reviewing results. Learn how system integrations can seamlessly dovetail into your Applicant Tracking System (ATS) or Human Resources Information System (HRIS). Finally, you can tap into critical information by leveraging the robust results reporting capabilities available to you including drug test results review, activity reports, and monitoring your regulatory compliance.
What’s improved? We analyzed site traffic patterns, page views, and downloaded content to simplify the navigation and improve the organization of our web pages. Our goal was to make it easier than ever for you to locate the information you’re looking for. Check out the Online Solutions new website content today.
For additional information on drug testing, visit our website or contact us online.
Quest Diagnostics is best known for the accuracy and reliability of our laboratory drug testing services. Perhaps less well known, but equally important for our clients, are our information technology (IT) systems and products. In this series, we will highlight several of our IT systems, which deliver efficiencies to the drug testing arena.
Many companies require integration with the systems they use on a daily basis. Additionally, the requirements for integration vary from client to client. As a result, we’ve created a suite of standard, online web services that allow clients to integrate with the capabilities necessary to support their needs and workflows. Our web services enable true, real-time communication between systems by allowing customers to configure their IT infrastructure to “talk” with our systems using XML messages. Currently, we offer the following real-time integrations for the drug testing process:
- New orders (regulated and non-regulated)
- Status (collection complete and at lab)
- Results (with CCF images)
- Collection site details
- Supply orders (kits and forms)
In addition to our standard offerings, we can also develop a completely customized integration into a client’s applicant tracking system (ATS) or human resource information system (HRIS). Quest Diagnostics employs a dedicated team of highly-skilled, experienced professionals to assist with implementations, who are here to help walk you through the process and ensure the integration is as seamless as possible.
Learn more about system integrations by visiting our website or contact us online.