From the category archives:

eReq

Online Chain of Custody Forms

by Aaron Atkinson on July 5, 2010

You no longer have to wait for paper forms in order to perform your drug tests. Quest Diagnostics now offers online chain of custody forms. With these electronic forms, you can:

- Review forms online from any location.
- Print copies of COC forms right from your printer.
- Quickly verify client-specific and collection site information.
- Login securely with unique credentials and 128-bit encrypted data transmission (the same encryption used for credit card processing).

Clients around the country have transitioned to online forms. To get started yourself, give us a call at 800-877-7474.

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The Many Benefits of eReq & eOrders

by Aaron Atkinson on June 21, 2010

Quest Diagnostics eReq solution and our network of more than 1,600 collection sites provides companies with a number of important benefits.

Savings – eReq reduces shipping costs, storage fees and the time it takes employers to order and review a drug test. For employers with multiple hiring locations, the savings can become significant.

Hiring Speed – Employers can set an expiration window in which the donor must provide a specimen. Not only does this reduce the donor’s potential ability to “clean their system”, but it also helps to keep the entire process moving.  Employers can receive negative results online within 15 minutes of the completion of the test. Improved speed to hire makes companies more competitive as they seek to hire new employees.

Improved Visibility – From order to result, and every step in between, a hiring manager can now track the donor’s status online throughout the collection process.

Going Green – An electronic process can significantly reduce the amount of paper consumed. Less paper means less waste. It’s a small thing, but reducing paper is a big step in the right direction.

Accuracy – An online requisition form means fewer data entry errors and omissions when tests are ordered.

Storage – Everything that you do is stored within our electronic system. This online storage makes searches, retrieval and distribution simpler,  and it can reduce the boxes and file cabinets that you have to maintain in your office.

Getting Started is Easy – Setting up your company on eOrders is free, fast and easy. Simply complete our online request form or call 800-877-7484 option #6.

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New Video: Instant Drug Testing with eReq

June 17, 2010 eReq

Making things faster, cheaper and easier for customers is the goal of every company. We recently took a big step in that direction by introducing a new POCT urine cup that can be ordered and reported online. Employers can now review a donor’s results within minutes of the sample being provided.
To see how the process [...]

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eReq Collection Sites in All 50 States

June 15, 2010 eReq

Last month we added an eReq-enabled collection site in the state of Vermont. This is a significant achievement as it means that Quest Diagnostics now has eReq collection site coverage in every eligible state in the United States. Congratulations to sites in every state for being an essential part of this revolutionary network, but a [...]

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Join an Emerging Trend – eOrders

June 15, 2010 eReq

In April 2009, our customers placed a total of zero eOrders. By December, this number had increased to 7,000. Last month, Quest Diagnostics customers placed more than 15,000 electronic drug testing orders!
Benefits of eOrders include savings in time, paper and shipping costs. Additionally status updates for eOrders are continually communicated, reducing the need to contact [...]

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eReq Survey

May 6, 2010 eReq

We recently surveyed a portion of our customers who placed electronic drug testing orders using our eReq process. Ninety (90) percent of respondents indicated that when compared to using paper forms, electronic drug test ordering is faster and easier; and, seventy-seven (77) percent said that they would definitely recommend the Quest Diagnostics electronic order process [...]

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1,500 eReq Collection Sites

March 18, 2010 eReq

Our eReq-enabled Collection Site Network continues to grow.  We recently reached the 1,500 site milestone.  This type of national coverage helps to ensure that most of our customers will have a collection site nearby that can receive online drug test orders and then report the test results online.
Click here to learn more about the advantages [...]

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